Two-three weeks before your move


Setting up utility accounts: 

If utilities are not included in your rent, you will need to set up your own utility accounts for your water, electricity, gas and internet. 

Your rental provider is responsible for having the water, electricity and gas supply installed. However, you need to have these utilities reconnected in your name if these utilities are separately metered. If these utilities are not separately metered, your rental provider will be responsible for the charges.

To set up your utility accounts, you need to contact utility companies  directly. Your water company will generally be fixed as it is determined by the location of your new home. For electricity and gas, you have the freedom to choose from a range of companies if your new home does not have an embedded network, in which case, you can only set up your utility account with that company. Always confirm with your rental provider or their agent to see if your new home has an embedded network before contacting energy suppliers to set up your utility accounts. 

For more information on setting up utilities and services, visit Setting up utilities and services - Consumer Affairs Victoria.

Internet 

Your rental provider is responsible for initial installation of fixed internet connections, including the National broadband Network (NBN). If there is no line connection at the property but you want one to access internet services, you can talk to your rental provider about having one put in. Please note that you are responsible for having internet re-connected in your name which you can do by contacting the internet provider of your choice. 


Buying furniture and electricals

If your new home is not furnished or you wish to purchase additional furniture and furnishings, stores like IKEA, Kmart and Big W offer many affordable options. Alternatively, you can visit charity shops (op shops) or buy-swap-sell websites like Gumtree and Facebook marketplace for secondhand furniture and furnishings. 

Many unfurnished homes also do not include electricals like washing machines, dyers and fridges. To purchase these items, you can visit shops like The God Guys, Appliances Online and Harvey Norman. Again, you can also visit charity shops (op shops) or buy-swap-sell websites for secondhand appliances. 

Book your move-in date 

If you have a lot of belongings, you may wish to book a removalist to assist you with your move-in. Alternatively, you can hire a moving van and enlist the help of some friends and family. 

Some apartment buildings and other body corporates may require you to pre-book a move-in time so that the lifts and common areas can be protected from scuffs and dents from your move. Occasionally, the body corporate may also require you (and your removalists) to be inducted prior to your move. You may also be able to reserve a lift for your move.